«Help, my daughter is a mess!»

Her nine-year-old daughter's bedroom is in chaos. No co-operation in sight. That's what our team of experts says.

Our daughter's room, 9, is often a terrible mess. Clothes, toys and even leftover food lie on the floor. When I ask her to clean up, she says snappishly: "You can tidy up yourself if it bothers you. How should I behave? What sanctions would you consider appropriate?

Daniela, 43, Stetten

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