The rules of good behaviour online
The tone in group chats can sometimes be harsh. Of course, youth language differs from the way older people communicate with each other. Nevertheless, parents should take their responsibility seriously and ensure that children observe the rules of netiquette online. This means that young people should know how to communicate appropriately. On the other hand, they should also know how to react when other users overstep the boundaries of politeness and what is reasonable. For younger users at least, it can be helpful to occasionally read along. However, instead of secretly monitoring communication, you should declare this openly. And make agreements, for example, to look at the chats together with your children.
Be the clever one
Offensive, discriminatory, humiliating, sexist or racist posts often appear on social media apps such as WhatsApp, Instagram, Tiktok and Snapchat, as well as in online games. In such cases, parents need to be clear: children should not reply to such messages and instead block the sender - don't give back in kind, but be «the clever one». Also make it clear: Prohibited content in a chat should be reported to an adult and the content deleted from your own device.
Following these tips and rules, children and young people can practise netiquette online:
- No bullying: don't put anyone down, don't post insults and slander in the chat, neither about those present nor those absent.
- Chat members should not spread chain letters, spam and scary «warning messages».
- Think first, then post.
- If children receive private photos from other users, they may not distribute them without their consent.
- Confidential information does not belong in a group chat. Use private information sparingly, especially if you do not know all group members personally.
- Do not settle disputes online.
- Block unwanted, unfriendly or threatening contacts on your own device.
- Report to the group administrators if group members spread inappropriate messages. Such members can be blocked by the admin.
On Medienstark you will find tips and interactive learning modules for the competent use of digital media in everyday family life.
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