Help, our son is getting violent!

Our son, 12, argues with his sister, 9, almost every day. Sometimes he even gets violent, which is absolutely unacceptable. When we ask him to apologise to his sister, he refuses. She started it and it was her fault anyway, she provoked him. Often both children end up crying and we adults are completely exhausted. How do we get out of this vicious circle?

Holger, 38, and Laura, 40, Bern

What our experts say:

Our team of experts:

Nicole Althaus, 51, is editor-in-chief of magazines and a member of the editorial board of «NZZ am Sonntag», columnist and author. She initiated and managed the mum blog on tagesanzeiger.ch and was editor-in-chief of «wir eltern». Nicole Althaus is the mother of two children aged 20 and 16.

Stefanie Rietzler is a psychologist, author
(«Geborgen, mutig, frei», «Clever lernen») and runs the Academy for Learning Coaching in Zurich. www.mit-kindern-lernen.ch

Peter Schneider, 62, is a columnist, satirist, psychoanalyst, private lecturer in clinical psychology at the University of Zurich and visiting professor for the history and scientific theory of psychoanalysis in Berlin.

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